Reliable, honest and knowledgeable...says it all
Very courteous and efficient service.
Outstanding work and personnel! I've used a fireplace to heat my house since '74 and AFS is the most through maintenance company I've ever used. They did my liner and do my yearly cleaning. I give them my highest recommendation.
Great job, on time professionals! Will spread the word! Thank you!
Always have great service from Atlanta Fireplace Specialists. Lance and Ami are responsive and flexible with scheduling. Great in home service, have been loyal customer for years.
I highly recommend Atlanta Fiteplace Specialists. I love, love, love my fireplace renovation.
Reached out to Atlanta Fireplace Specialists and they helped me without any hassle. Answered all my questions and then some. Excellent customer service.
Before calling AFS I had two different companies charge me $200 + without resolving my issue. AFS had two techs at my house within 2 days of calling and fixed the issue within an hour. Incredible service from Ami in dispatch and the techs that came out. Keep up the GREAT customer service and work AFS !!! Thank you!!
The crew did a FANTASTIC job building an outdoor fireplace on my screened in upper porch. The men are professional, polite and perfectionists! They treated the job and my home as if it was their own! I am extremely happy with my new fireplace and would highly recommend Atlanta Fireplace Specialists to family and friends.
Lance was so incredibly patient and gracious to me and so sweet with my big (very old) dog. He gave me so much information about my fireplace which had been set up incorrectly by previous owner and was never mentioned to me by the Chimney inspection company that inspected when I was purchasing the house (shame on them!) Lance is beyond honest and was so kind and considerate regarding cost I would recommend him and his company to anyone.
Lance and his crew (Jesse, and Josh) repaired our fireplace and chimney and installed gas logs. This was a big job and they did excellent work. They were professional, knowledgeable, courteous and extremely hard-working. The conditions were difficult, especially considering the heat, but I never once heard them complain. They cleaned up our property after they were finished. Lance had done work for us several years ago on a different project so we knew how good he is. This project was much bigger but they all did great. We are fortunate to have this company in our area!
Cannot say enough about Lance and the team for doing so much that fixed a really bad (and dangerous) gas line/valve patch job from a local fireplace company in Marietta (should have looked up reviews with them before). Lance was methodical and showed me everything that was not to code and fixed it all - including saving me $ at the end. Just amazing that when you have someone that really loves what they do, it becomes infectious with the knowledge behind their craft. One of the best experiences I have seen with a local repairmen in the Atlanta area.
They did an excellent job. My fireplace was turning on, but it would flicker out after about 20 minutes. I thought I needed a replacement part, which another company quoted me at $400 for labor and cost. Atlanta Fireplace Specialists did it for $229. They thoroughly inspected my fireplace, found a loose wire, and fixed it. They arrived early and completed the job in about an hour. Great company!
Atlanta Fireplace Specialists did a great job on my fireplace/chimney. They were clear with the quote and thorough with the job. I initially had a little trouble getting a response to my request but that was addressed & corrected. They were prompt with the appointment and left my family room clean and neat upon job completion. And their workers were courteous and professional. I recommend them highly for any fireplace needs.
My gas fireplace would not light and it appeared from past experience, that it needed a new thermopile. They ordered the parts and after the parts arrived, they scheduled an appointment 2 days out. When the tech did some tests, he determined that the pilot was not putting out enough flame, so the tapped on it to loosed any carbon, then he vacuumed it clean. When he was finished the fireplace worked perfectly. The tech could have sold me the expensive part that they ordered for me, but he was honest and only charged me for a cleaning. I do not give 5 stars except when a service man truly goes out of their way to do me a favor. This service company is great and I would recommend them.
Lance took the time to walk us through the problems with our chimney, explain various, answer questions and give us a full rundown of the work that would be performed. Lance was accessible as more questions came up and kept us in the loop during the scheduling and order process. Lance and his team were friendly and efficient and the end result of the job was great. I would not hesitate to recommend them and actually already have.
Jesse did a great job and fixed both fireplaces. He really knows what he is doing and went right to work not only fixing the logs and gas lines but cleaning the glass as well. He also gave us advice about putting carbon monoxide detectors next to our fireplaces.
You all exceeded our expectations after our very bad experience with the other company. I was so excited to have my fireplaces that i wanted to to give Jesse a big hug. Thanks again for a wonderful experience.
"Lance and his team expertly transformed our fireplace into an exquisite focal point of our family room. Atlanta Fireplace Specialists are easy to work with and are very detail-oriented. Lance went above and beyond to help us with creating a modern design and explaining all of our options in switching out our old vent-free fireplace. He had a mantle custom ordered for us and painted it to match the trim in the room. Lance is easy to communicate with and makes sure you are happy. I highly recommend this company."
Lance and Jesse were awesome. What a great team!! They were both very helpful and provided valuable feedback about my fireplace that I would have never known. Lance took the time to make sure the gas valve actually did have a leak before he did anything. What awesome customer service. He also made sure I understood everything about the leak and what he was going to do to fix it. What an incredible experience. Lance also took pictures of the chimney plate and showed me how it is rusted and in need of replacement. I will definitely recommend AFS to everyone in my new neighborhood. You guys are awesome and Lance and Jesse are the BEST.
Hire Lance! Hands down they are the best. Lance and his crew literally put their lives in jeopardy to do this repair. I'm grateful for their service. We had a very difficult chimney damage/repair situation that had to be completed in order to sell the house. Lance and his crew were nothing short of amazing! Before he took on the job Lance made it very clear that he would not compromise or take short cuts in order to lower the cost of the repair. He made sure I understood he was liable for his work and would never jeopardize his company by doing shoddy work. They got the work done. They did an excellent job. We sold the house. Only wish we could've stayed in the house to enjoy the new chimney. Honestly, I can't say enough about this company. Reliable, honest, timely, professional, fair, and fun people. Hire Lance. Best decision you can make.
We had a pipe burst in the ceiling and water came down inside our gas log fireplace. Another fireplace company said the entire fireplace had to be replaced at a cost of around $6500, and my tile surround would be ruined. I called AFS because of their great reviews and was not disappointed. Jesse checked the fireplace and said as far as he could tell it just needed a new remote module. Jesse and Lance came out to install the new remote module and check the blower (which is not possible without a working remote, even though the first company said the blower was damaged). The blower was fine and my fireplace works like new for about $500 and my tile not wrecked. Would give 10 stars if I could!
Lance and his team were amazing. He was able to educate my wife and I on the various options for a new stacked stone fireplace. His team was professional, respectful of our time and our home. We could not be happier with the results and will absolutely use AFS in the future.
Lance and Ami are terrific. We had an issue when it rained, our fireplace would leak into the inside of the house. We called Ami and she scheduled an appointment ASAP. We were positive we would have had rotted wood at the top, inside the chimney and needed a new top. Lance and his team came out and quickly found the problem. We needed a new rain guard. We did not need a new top (shroud) and we had no rot, mold and the fire guard was good. We decided to go ahead and get a new improved top as the price was reasonable. Not only was the entire process painless, we found Ami and Lance to be reasonable priced and most importantly HONEST! Someone else could have easily told us we needed a new top and we had mold and rot in the inside and on top of the chimney. This would have led to $ and we would have had no way check. Upon completion of the job Lance provided us pictures of the inside of our chimney to show us we had no rot or mold. I can not say enough good about this company. A job well done ! Thank you to both Lance and Ami.